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Standards for designing and managing government electronic services and websites


Effective Date: 01 January 2022

Sector: Policies and Governance

Policies and Governance

The document outlines the standards and guidelines established by the Ministry of Transport, Communications, and Information Technology in Oman for designing and managing government electronic services and websites. It emphasizes the importance of providing comprehensive information about services, integrating systems for a seamless user experience, and ensuring data security and confidentiality. The document also highlights the necessity for government units to conduct security audits and maintain high service availability standards when hosting their platforms. Overall, the guidelines aim to enhance the quality of online services provided to citizens and improve the efficiency of government operations in line with global technological advancements.



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