The guideline by the Ministry of Transport, Communications & IT supports digital participation in government transformation aligned with Oman Vision 2040.

Key Points:

• Purpose: Provide a practical reference for government units to implement digital participation effectively.

• Who it’s for: Government units, public sector staff, researchers, and citizens.

• Levels of participation:

  1. Information provision.

  2. Consultation.

  3. Active involvement in decision-making.

• Benefits: Better services, improved ROI in digital gov, stronger community engagement, transparency, and inclusion (elderly & persons with disabilities).

• Principles: Alignment with Vision 2040, transparency, inclusiveness, innovation, and citizen-centric design.

• Pillars (7): Regular evaluation, reference documents, participation teams, skills/competencies, digital platforms, tools & practices, financial resources.

• Process: Planning → Execution → Evaluation with data transparency.

Overall: A roadmap for government units to adopt inclusive, transparent, and innovative digital participation that enhances decision-making and service delivery.