The IT Service Continuity Framework is a national guide for helping government institutions in Oman protect and maintain critical digital services during operational disruptions or disasters.

It focuses on:

• Developing comprehensive continuity plans tailored to each organization

• Identifying critical services and assessing the impact of their downtime

• Establishing alternative recovery strategies (e.g., backups, contingency plans)

• Enhancing operational resilience through training and regular testing

• Aligning continuity practices with cybersecurity, risk management, and governance

This framework supports the country’s digital transformation goals and ensures secure, uninterrupted public services under all circumstances.